Support centre

How can we help?

Raise a ticket, check warranty, download drivers or track an existing request.

Raise a ticket Check warranty

🔧Raise a ticketHardware or software issue 🛡Warranty checkBy serial number ⬇Drivers & manualsBy product 📋My ticketsPortal login 📞Call support1800-203-4900 (toll-free)

Raise a ticket

Tell us what's wrong

You get a ticket number by email straight away.

At go-live this creates a ticket in Odoo Helpdesk (Inside Support team).

Check your warranty

Enter the serial number on the product label. At go-live this reads HYEON's warranty records in Odoo.

Drivers, manuals and firmware

Desktop PC

Drivers and manuals by model

All-in-One PC

Drivers and manuals by model

Laptop

Drivers and manuals by model

Workstation

Drivers and manuals by model

Server

Drivers and manuals by model

Thin Client

Drivers and manuals by model

Edge PC

Drivers and manuals by model

Monitor

Drivers and manuals by model

Interactive Panel

Drivers and manuals by model

Service coverage and escalation

Service cities, response times and escalation contacts